A temporary position upto March 2025
This is a hybrid role, three days from home and two days in the office at the Warwick Science Park.
Previous experience of working in a complaints environment is essential.
Skills to be demonstrated:   
*Ability to input onto databases accurately and in a timely manner and a good level of numerical  
ability   
*Ability to use a wide range of Microsoft Office packages particularly in the areas of Word, Excel and Outlook   
*Excellent word processing skills and a good working knowledge and comprehension of written English, including correct grammar.   
*Good customer service and care skills, with a commitment to continuously improving the service user experience.  
*Good listening and oral communication skills including the ability to adapt oral and written communication methods and styles to suit the audience.  
For further details please contact Alison Cowdrill in the Reed Milton Keynes Office