Customer Service Administrator
*Location: Liverpool / Hybrid (Fridays at home)
*Salary: Up to £28,000
*Contract: Full time, Permanent
*Hours: Monday to Friday, 9am - 5pm
An excellent opportunity for a customer focused professional to co-ordinate and manage key customer accounts a fast paced business within the beauty industry.

Job Description:
*To liaise with customers to build strong relationships
*Pro-actively managing a portfolio of customers by ensuring the customer’s needs are understood
*Building and retaining lasting internal and external customer relationships
*Ensure service delivery is exceptional on every occasion
*To accurately record sales orders received by telephone and e-mail for order processing.
*To deal with enquiries from customers by providing details on products, samples and prices.
*Provide sales support for the team, incorporating all administrative elements and contact.
*Update spreadsheets as and when required.
Person Specification:
Suitable candidates must demonstrate a proven track record in excellent customer service and administration skills.

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