Applications Specialist
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Added before 1 Days
- England,London,City of London
- full-time
- £65,000 - £70,000 per annum
Job Description:
Applications Specialist
Central London
~£70,000
About the Role
Join a top-tier professional services firm as an experienced Applications Engineer/Packager, where you’ll manage and support essential Legal and Microsoft office applications. This role requires troubleshooting applications to a 3rd line level, creating complex training materials for 1st and 2nd line support staff and focusing on automating software deployment processes.
Key Responsibilities
*Provide 3rd line application support issues, frequently engaging with users.
*Develops documentation, training, and communication resources to improve "first-call" resolution for support teams.
*Engagement with QA team running initial test scripts.
*Uses scripting and automation tools (e.g., PowerShell, SCCM) to deploy software at scale, collect system data, and resolve issues.
*Collaborates with business stakeholders to understand challenges and represents user needs to vendors.
*Stays updated on professional services application trends.
Qualifications
*Proven experience in Windows desktop engineering within large enterprise environments, with strong knowledge of SCCM and PowerShell.
Skills
*Proficiency in document processing tools.
*Experience with software packaging tools. (SCCM, Installshield)
*Experience working in a professional services environment.
Qualified candidates are invited to apply!
Central London
~£70,000
About the Role
Join a top-tier professional services firm as an experienced Applications Engineer/Packager, where you’ll manage and support essential Legal and Microsoft office applications. This role requires troubleshooting applications to a 3rd line level, creating complex training materials for 1st and 2nd line support staff and focusing on automating software deployment processes.
Key Responsibilities
*Provide 3rd line application support issues, frequently engaging with users.
*Develops documentation, training, and communication resources to improve "first-call" resolution for support teams.
*Engagement with QA team running initial test scripts.
*Uses scripting and automation tools (e.g., PowerShell, SCCM) to deploy software at scale, collect system data, and resolve issues.
*Collaborates with business stakeholders to understand challenges and represents user needs to vendors.
*Stays updated on professional services application trends.
Qualifications
*Proven experience in Windows desktop engineering within large enterprise environments, with strong knowledge of SCCM and PowerShell.
Skills
*Proficiency in document processing tools.
*Experience with software packaging tools. (SCCM, Installshield)
*Experience working in a professional services environment.
Qualified candidates are invited to apply!
Job number 1652726