Job role:  New Enquiries Specialist (Legal)
Location: Manchester, Trafford
Job Type: Full-time, Permanent
Working Hours: 09:00 - 17:00 (Fully On-Site)
Salary: £23,000 - £24,000 + Bonus Scheme
Application Deadline: 11/11/2024
Are you a recent Law Graduate looking to kickstart your career in a dynamic and award-winning personal injury practice? If you’re confident, enthusiastic, and eager to learn, we want to hear from you!
About Our Client
Join a friendly and inclusive team in Manchester, known for its supportive environment and commitment to professional growth. Our client specialises in personal injury cases, handling high-level incidents mostly, but covering a wide range of cases. As one of the top firms in the area, they pride themselves on their accredited gold-standard service and dedication to their clients.
Role Overview
As a New Enquiries Specialist, you will be the first point of contact for potential clients, managing initial inquiries and onboarding new cases. Your role will involve:
*Responding to new inquiries via phone and email.
*Assisting clients with insurance policies.
*Scheduling appointments with enquiry agents.
*Sending out initial paperwork and gathering relevant case documents.
*Collaborating with partners and fee earners to assess cases.
*Utilizing online systems such as AskCu, AskMid, and ELTO.
*Preparing Claim Notification Form paperwork for the Claims Portal.
*Supporting fee earners as needed.
Ideal Candidate
We are looking for someone who:
*Holds a Bachelor’s degree in Law or another legal field.
*Has a passion for client care and a desire to learn.
*Demonstrates strong attention to detail and organizational skills.
*Is a team player with excellent communication abilities.
*Is eager to get their foot in the door and make their mark in the legal industry.
Benefits
*Casual dress code
*Company events and wellness days
*Company pension scheme
*Free flu vaccinations
*On-site gym and parking
*Health and well-being programs
*Referral program
Career Progression
This role provides a unique opportunity for growth. You will have the chance to pursue a training contract to become a solicitor, with all costs covered. As you gain experience, there will be opportunities to take on more responsibilities and advance within the company, ultimately setting you up to become the Legal professional that you have already worked so hard to become!