We are seeking a motivated and personable individual to join our dynamic IT team. In this role, you will be responsible for providing essential IT support across the organization, ensuring smooth operations for all users.
Key Responsibilities: *Provide IT support via the Help Desk to assist over 200 users with a variety of technical issues.
*Troubleshoot and resolve hardware and software-related problems in a timely manner.
*Communicate effectively with users to resolve issues, either in person or over the phone.
*Collaborate with a larger IT team on the delivery of key IT projects and initiatives.
What We’re Looking For: While prior experience in IT support is helpful, it is not required. This position is also an excellent opportunity for individuals who are looking to start their career in IT. We welcome applications from apprentices or those with limited experience who are eager to grow in the field.
Ideal candidates will possess:
*A friendly and approachable demeanor, with strong communication skills.
*A professional, proactive attitude with a willingness to learn and adapt.
*The ability to work independently and as part of a team to resolve technical issues.
If you’re ready to roll up your sleeves and make an impact within a growing team, we’d love to hear from you!