My client in a SaaS Company with offices globally Europe, the US and Asia. Their software is used by over a million users in Medium and Large sized buisnesses worldwide and you will be working in the application support team made up of 6 others. The UK Head Office is London but you can choose to work 100% Remote. There is no on call or out of hours work with this role.
Client Details
My client in a SaaS Company with offices globally Europe, the US and Asia. Their software is used by over a million users in Medium and Large sized businesses worldwide and you will be working in the application support team made up of 6 others. The UK Head Office is London but you can choose to work 100% Remote.
Description
*Troubleshoot complex technical issues
*Investigate the root cause of performance issues (SQL Database)
*Work closely with clients
*Write complex queries in SQL
*Escalation point
*Work closely with Engineering, QA and Product Management
Profile
Must haves:
*SQL
*SSMS
*Worked in a similar role ie Application Support / Technical Support / Application Development / Software Engineering
*Strong communication skills
*Client facing experience
Nice to haves:
*C#
*Can speak a second language (French or German ideally!)
Job Offer
*100% Remote
*25 days holiday
*Progression
*Vitality Healthcare
*Flexible working