This is a role for a strong customer service assistant with lettings/property management. Based in a high end residency in Bristol this role offers a real varied range of responsibilities and also offers career progression.
This is a build to rent property with over 250 apartments, built to a high hotel like spec and therefore tenants are mainly professionals and look for a professional customer service approach!
Duties include:
*Liaising with potential new tenants, conducting viewings, taking rental enquiries
*Front of house - meet and greet
*Completing tenancy agreements and vettings
*Check in and checkouts plus inventories.
*Ensure the building is presented to the highest standard
*Adhere to all health and safety and ensure the building is compliant
*Updating the CRM systems/advertising portals
*Use social media to converse with residents about events (Seasonal events, Summer parties and Christmas bash!)
*Liaise with maintenance contractors and ensure tenant issues are solved quickly!
This role is full time and office based
My client is looking for a mix of skills:
*Property Lettings experience
*Front of house / Hospitality / Hotel reception
*Flexibilty to work shifts
*Build to rent
*Property Management skills
*Customer Services