Sales Account Manager *Annual Salary: £40,000
*Location: Swindon, UK
*Job Type: Full-time
Join a leading company in the gourmet food industry, celebrated for its innovative and eco-friendly packaging solutions. We are seeking a Sales Account Manager to manage customer accounts, ensure customer satisfaction, and drive new sales initiatives.
Day-to-day of the role: *Oversee and expand sales across independent customers, distributors, and major retailers.
*Manage goods out processes to ensure continuity and excellent customer service, including monitoring stock levels and coordinating with fulfilment providers, couriers, and handling returns.
*Motivate and drive new business through sales operatives and order processing staff.
*Upsell to current customers and ensure new product developments are added and maintained across systems such as Unleashed, brochures, and the website.
*Produce and present monthly sales reports for the department to the commercial director.
*Collaborate with accounts to ensure timely payments from customers.
*Arrange internal stock transfers with hauliers and goods out teams.
*Handle occasional customer complaints, always prioritising the company’s profitability and reputation.
Required Skills & Qualifications: *Proven customer satisfaction, account management, and customer service skills.
*Strong ability to build and maintain customer relationships.
*Experience in sales or account management, preferably within the food industry.
*Knowledge of sales systems and software, with a preference for experience in Unleashed or similar platforms.
Benefits: *Competitive salary package.
*Opportunities for professional growth in a thriving and supportive environment.
*Be part of a company that values sustainability and innovation.
To apply for the Sales Account Manager position, candidates are encouraged to submit their CV and a cover letter detailing their relevant experience and interest in joining this innovative company.