Portfolio are proud to be exclusively representing an award-wining, Software provider based in the heart of Manchester, providing people solutions to over 100,000 business across the UK, Ireland, Canada, New Zealand, and Australia.
Since their launch in 2015 they have branched out to more areas of HR and now provide services like employment law advice, expert health & safety support, a confidential employee wellbeing service and much more!

They have over 200 people employed, and you will find them primarily in the office which boasts some of the best views you’ll get of the city. They strongly believe that magic happens when talented people get together in a room, and their 4/1 hybrid approach has nurtured a tight-knit community. One where face-to-face interaction isn’t a necessity, but a preference that drives collaborative spirit and creative solutions.
What are they looking for?
· Minimum of 1 year in a similar role or a degree in a related field (e.g., Design, Psychology, Sociology) with an understanding of user-centered design (UCD) principles.
· Understanding of Qualitative & Quantitative Research: Foundational knowledge of both qualitative and quantitative research methods and when each should be used.
· Attention to detail: You excel at preparing and reviewing research materials and data with accuracy, ensuring the quality of insights delivered.
· Passionate and Curious: You have a genuine interest in UX research and a strong desire to learn and grow within the field.
· Adaptable: You’re flexible and open to feedback, able to adjust to new challenges and tasks.
· Collaborative: You enjoy working in a team, learning from others, and contributing to group success.
Technical Skills
Essential:
· User Research Basics: Familiarity with user research techniques, including interviews, surveys, and usability testing, to understand user needs and behaviors.
· Data Analysis: Basic knowledge of reviewing and interpreting qualitative and quantitative research data.
· Communication: Strong communication skills, with a desire to learn effective ways to share research findings with cross-functional teams.
· Documentation: Ability to document research findings clearly and concisely for team reference.
Desirable:
· Customer Advocacy: Interest in representing user perspectives in discussions with product and development teams, ensuring the focus remains on solving genuine user issues.
· Accessibility Awareness: Basic understanding of accessibility considerations and a desire to contribute to inclusive research practices.
· Design Basics: Some exposure to design tools like Figma, with a willingness to understand how design and research intersect.
Benefits:
*25 days holiday, increasing with length of service, plus a day off for your birthday.
*£500 annual budget for every team member for training materials and supplies.
*2 conference days per year to attend relevant events to further your own development.
*Enhanced sick pay and an Employee Assistance Program (EAP) scheme.
*Health Shield scheme for additional health coverage.
*Cycle to Work scheme.
*Season ticket loan.
*Profit Share scheme reflecting the company’s success.
*Free breakfast every Monday and office fruit to promote a healthy lifestyle.
*Various retail discounts and perks.
*Flexi-time options for better work-life balance.
*Access to an on-site gym.
INDMANS