Role: Plant Hire / Service Parts Supervisor
Location: Warrington
Salary: £30,000 - £34,000 dependent on experience
Main Responsibilities:
*Answer telephone calls and emails from Customers, Service Managers and Engineers, assisting with identification of all parts supplied by company
*Liaising with suppliers and manufacturers to determine item specifics and availability
*Utilise various manufacturers help desk information platforms
*Raising Service Parts Quotations
*Assigning parts to live jobs in the ERP system, applying customer discounts where required
*Raising Parts Sales Orders and arranging dispatch of goods either through direct manufacturer delivery or from stock inventory
*Raising Purchase Orders accurately and efficiently
*Dealing with Engineer job returns and return items to stock
*Dealing with internal enquiries for parts identification, pricing, and availability
*Provide regular updates and Parts lead times
*Utilise Molson Group warehouses to organise stock to arrive at required destinations
*Tracking orders through pallet and courier networks
*Assisting the Workshop in the supply of parts required
*Supervise a team of people to ensure that required workload is complete and carried out to the required high standard
*Liaise with department personnel to assist and action any administration queries
*Must ensure that any Health and Safety concerns are immediately escalated to Line Manager
*Must ensure that company supplied uniform and PPE is always worn according to company policy
*To carry out any other duties required by Line Manger
Experience / Qualifications:
*Good general level of Education including English, Maths and IT
*Service and Parts background desired, product training will be provided
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