Our client is looking to recruit several Foreign Exchange Support assistant to join our team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career.
Duties:
*Always providing exceptional customer service
*Supporting branches with the day-to-day operation of the bureau
*Answering telephone, responding to emails and live chat
*Review and process currency orders
*Monitoring stock levels of foreign currency and ensuring that sensible quantities are maintained
*Willingness to participate in training appropriate to own development
*Adhering to company policies and procedures
*To undertake any other duties that may fall into the job criteria
*To conform with all company policies and procedures, including health and safety
*To treat all employees, customers and suppliers with dignity and respect
What competencies we are looking for?
*Good accuracy and numerical skills
*Excellent administration and organisational skills
*Effective communication service and customer service experience
*Competent IT skills
*Team Player
*Problem Solving
What experience we are looking for?
*Experience of working in a similar type of service role
*Previous customer service experience
*Proven track record of dealing with people
Shifts and pay: Mon - Fri 09:15am to 17:30pm
Saturdays 09:15am to 17:00pm
Sundays 09:15am to 16:00pm
Weekend working is on a on a rota basis.
£20,000 to £24,000 depending on experience
All training provided
To Apply, send an up-to-date CV.