Digital Business Analyst
Up to £55,000

Hybrid (2 days onsite in Burton-on-Trent)

Responsibilities include:
*Conducting business analysis activities for ongoing improvement projects centered around core digital platforms.
*Grasping business goals and ambitions, validating requirements from diverse stakeholders using suitable analysis techniques.
*Comprehending business processes and systems, identifying opportunities for enhancement within core digital platforms.
*Precisely documenting requirements (functional, non-functional, data, reporting, and transition) and processes (current and future states).
*Collaborating with product and project teams to plan business changes and design processes.
*Partnering with multiple third-party vendors to deliver solutions.
What You’ll Bring:
*Outstanding communication and stakeholder management skills, with the ability to clearly convey concepts, effectively challenge, and manage expectations.
*Strong technical analysis and complex problem-solving abilities.
*Extensive experience and broad understanding of various digital technologies, such as web, mobile apps, customer data platforms, APIs, etc.
*Proven experience with Agile best practices and the application of hybrid approaches in a digital environment.
*Preferable but not essential: knowledge and experience in the hospitality or retail sectors.
Please note: applicants must live within commutable distance of Burton-on-Trent and have soilid, proven experience as a BA within the digital space (specifically customer facing apps).