BNP Paribas is the European Union’s leading bank and a key player in international banking. We operate in 65 countries and employ 190,000 people, including nearly 145,000 in Europe. Our Group holds key positions in its three main fields of activity: Commercial, Personal Banking & Services; Investment & Protection Services; and Corporate & Institutional Banking (CIB) for corporate and institutional clients.

Our Securities Services business, which forms part of CIB, is a leading global custodian providing specialist post-trade and asset servicing solutions to buy and sell-side market participants, corporates and issuers. Based in 35 locations around the world, our award-winning Securities Services teams have built one of the most extensive custody network in the industry, giving clients the connectivity and local knowledge they need to navigate change in a fast-changing world.

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

The Middle Office Department exists to provide administration activities which support our clients start of day position. This support includes:

• Client Reporting

• Derivatives Processing

• Reconciliation

• Trade Processing

• Treasury

• Income

• Corporate Actions

• Cash Management

The Asset Servicing Department within Middle Office exists to provide administration activities which support, identification and processing of income / corporate action events for UK & overseas investments for institutional investors, across various asset types, including bonds, equities and CFD’s, ensuring accurate feeds to the accounting platform for the purpose of NAV and Start of Day deliveries.

This support includes:

• Event Capture

• Event processing with accurate and timely settlement

• Cash and Stock Reconciliation

• Client, Broker and Custodian Reporting

The department is responsible for the above client service in relation to securitised products including equities, bonds and unit trusts.

Job purpose

The key function of the role is support and complete all relevant processes within the Asset Servicing Department, and delivering within key performance indicators and in line with our clients agreements.

Key responsibilities

Client Service Delivery and Controls

• To ensure a high quality client service is delivered to all clients, including mailbox management.

• Ensure the service level provided by the team adheres to the Client Service Delivery agreements including strong understanding of department KPIs and where the team have a direct impact of NAV/SOD

• Ensure adherence to core standard operating models

• Build strong, professional relationships with clients and be an ambassador for BNP Paribas

• Develop internal stakeholder relationships with the wider team as well as general business support

• Support external counterparty relationships e.g. Brokers, Custodians & Industry bodies including proactive updates to TPRM log and support to TPRM and TPRM rep community to ensure accuracy of performance feedback

Continuous Improvement & New Business

• Generate ideas for improvements to systems and processes in support of client requirements and BNP Paribas Corporate and Institutional Banking objectives. Support the development and implementation of such improvements.

• Innovate & challenge status quo within the governance and framework of our change program

Risk Management

• Ensure adherence to the risk and control framework is applied effectively & efficiently within the team

• Adhere to the effective and robust governance structure is in place for the team

• Ensure compliance and adherence to the department procedures and control framework

• Support business contingency plans as required

• Ensure adequate internal controls are followed to mitigate operational risk.

Staff Management and Development

• Support cross training

Strategy and Governance

• Contribute to raising the profile of the UK branch of BNP Paribas Corporate and Institutional Banking.

Requirements

Essential:

• Corporate Action/Income experience

• Strong risk management awareness

• Involvement in or lead on change initiatives

• Strong client service skills

• Market expertise

Desirable:

• Accounting Practices

• Language Skills

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) - with option to buy and sell holidays.

• Valuable financial plans - a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering- one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in Scotland - include free monthly massage and yoga, mental health first aiders and seasonal flu vouchers.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s