Claims / Customer Advisor
other jobs Irlam Associates
Added before 5 Days
- England,Yorkshire and The Humber,South Yorkshire
- full-time
- £25,000 per annum
Job Description:
*Dealing with claims of short/damaged goods
*Interaction daily with stock control
*Liaise with all departments to conclude any relevant investigations
Claims /Customer Advisor
Doncaster
£25k
My client is an extremely well-established and one of the UK’s largest pharmaceutical wholesalers & distribution business, and we are proud to support in their search for a Claims Advisor to support within their customer service teams, based within their Doncaster depot.
This is a key role where you will be responsible for all claims to be actioned to satisfactory conclusions across a large range of products and a vast customer base. You will portray and maintain a professional, supportive and attentive manner to the customers and represent the business in a polite, friendly and positive manner.
Monday – Friday
09:00 – 17:30
Key Responsibilities:
*Dealing with claims of short/damaged goods Arrange and process through all returns.
*Interaction daily with stock control at all UK Warehouses.
*Interaction with end customers for DOS returns and completion correctly.
*Physical stock checks in the warehouse.
*Carrier claims.
*Recall uplifts if required.
*Stock control interaction with clients request for inventory discrepancies both verbally and physically.
*Interaction with all warehouse operations, both verbally and physically.
*Dealing with any mislabelled cartons, lost and found cartons, etc.
*Ensuring all training and updates to training completed.
*Control and respond to all insurance claims.
*Liaise with all departments to conclude any relevant investigations.
*Adhere to Health and Safety guidelines in place.
Key Skills:
*Experience working in a customer service led & administrative role.
*Able to take in information quickly and accurately.
*Ability to be organised to prioritise workload.
*Able to work alone and in part of a wider team.
*Excellent communication skills.
*Strong interpersonal skills, able to organise, administer, plan and prioritise effectively.
*Ability to work under pressure and be flexible in their approach.
This is a fantastic opportunity to join a very well-established but continually growing business in a key role as part of their growth and will also bring additional opportunities for the right person.
*Interaction daily with stock control
*Liaise with all departments to conclude any relevant investigations
Claims /Customer Advisor
Doncaster
£25k
My client is an extremely well-established and one of the UK’s largest pharmaceutical wholesalers & distribution business, and we are proud to support in their search for a Claims Advisor to support within their customer service teams, based within their Doncaster depot.
This is a key role where you will be responsible for all claims to be actioned to satisfactory conclusions across a large range of products and a vast customer base. You will portray and maintain a professional, supportive and attentive manner to the customers and represent the business in a polite, friendly and positive manner.
Monday – Friday
09:00 – 17:30
Key Responsibilities:
*Dealing with claims of short/damaged goods Arrange and process through all returns.
*Interaction daily with stock control at all UK Warehouses.
*Interaction with end customers for DOS returns and completion correctly.
*Physical stock checks in the warehouse.
*Carrier claims.
*Recall uplifts if required.
*Stock control interaction with clients request for inventory discrepancies both verbally and physically.
*Interaction with all warehouse operations, both verbally and physically.
*Dealing with any mislabelled cartons, lost and found cartons, etc.
*Ensuring all training and updates to training completed.
*Control and respond to all insurance claims.
*Liaise with all departments to conclude any relevant investigations.
*Adhere to Health and Safety guidelines in place.
Key Skills:
*Experience working in a customer service led & administrative role.
*Able to take in information quickly and accurately.
*Ability to be organised to prioritise workload.
*Able to work alone and in part of a wider team.
*Excellent communication skills.
*Strong interpersonal skills, able to organise, administer, plan and prioritise effectively.
*Ability to work under pressure and be flexible in their approach.
This is a fantastic opportunity to join a very well-established but continually growing business in a key role as part of their growth and will also bring additional opportunities for the right person.
Job number 1664463
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Company Details:
Irlam Associates
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