Field Service Engineer Luton Stansted Airport
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Added before 5 Days
- England,East of England,Bedfordshire,Luton
- full-time
- Competitive salary
Job Description:
Description
Field Service Technician – You are ideally based within 1 hour of Luton and Stansted Airport
Are you a customer focussed field service technician or Armed Forces Engineer looking to work with complex, life-saving security equipment?
As a Field Service Technician here at Leidos, you provide effective and efficient technical and customer support for our complex baggage handling systems at airports, you will cover the Southern region, including Luton and Stansted airports.
You’re ideally qualified in electrical or mechanical engineering or an equivalent, we are also keen to hear from engineers with an Armed Forces background looking for a new career.
You’ll be the primary engineer working on some recently won contracts with a major airport group, installing, commissioning, troubleshooting, repairing and testing a variety of complex X-ray and CT based equipment such as body scanners and explosive trace detection systems, many of which are integrated into larger systems.
When the systems are up and running, you will carry out scheduled and unscheduled corrective and preventive maintenance and radiation surveys. Reporting any design, reliability and system bugs and quality issues that may arise, also identifying the Root Cause of repetitive parts failures. You’ll also provide written reports on completed maintenance, machine faults, down times and availability.
You’ll join a national team of 8 close-knit engineers, you will cover the Northern Region. You enjoy customer interaction; providing great service, customer/technical support and training.
Why should you join our Field Service Team?
We are problem solvers – we often have to think on our feet to solve engineering problems, minimising the downtime on the equipment and responding to call outs at short notice.
We hold great responsibility – not only is our role varied, we accept responsibility for ensuring our life saving solutions are always working seamlessly to give passengers a great experience.
Reward – we offer a competitive package with great benefits from a pension scheme (contribution matched up to 8%), private medical insurance and life assurance with loads of flexible benefits including dental insurance, gym flex and shopping discounts. This role also comes with a car/car allowance, overtime and out of hours allowance.
About You
Ideally qualified in electrical or mechanical engineering or an equivalent, we are also keen to hear from engineers with an Armed Forces background looking for a new career.
It would be ideal to hold an electrical qualification such as 2391/2392 or 17th/18th edition
You will have some experience of maintaining complex electromechanical systems such as PLC controlled machinery, X-Ray or CT tech.
Good customer facing skills, providing great service and training on equipment.
Willing to work on call and off shift where needed. Also comfortable with regular travel within the region and occasionally internationally.
You will require a full, clean UK driving license. To fulfill the requirements of the role, you will need to live within 1 hour drive of Manchester and East Midlands Airports.
Due to the nature of the role, you must be able to obtain and maintain an Airside Security Pass.
The Field Service Technician (FST) must be a self-starter who is team oriented and focused on delivering the highest level of service excellence to Leidos customers. The FST is responsible for providing effective, efficient and compliant on-site technical and customer support for installed systems at assigned airports, as determined by Leidos needs. Will install, commission, diagnose, troubleshoot, repair and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems. Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems.
System types include the following but not limited to:
* Check point CT systems
* Checkpoint x-ray systems
* Explosive Detection Systems (EDS)
* Automatic tray return systems (ATRS)
* Explosive trace detection systems (ETD)
* Millimeter wave technology passenger screening (MMW).
Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The FST position requires the ability to work independently with limited supervision. The FST may be required to work and travel to other airport locations and Leidos customer sites for extended periods.
Primary Responsibilities:
* Responsible for providing technical and customer support for installed systems and related projects.
* Install, maintain, troubleshoot/diagnose, repair and test a wide variety of airport passenger and baggage security systems.
* Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance and radiation surveys.
* Maintain calibration on all test and radiation survey equipment.
* Provide customer training assistance of installed systems and equipment.
* Adhere to Leidos published maintenance and radiation survey checklists and procedures.
* Report design, reliability and system bugs to technical support.
* Report designated Quality issues (CAR) using Leidos Quality system
* Follow down machine escalation protocol to ensure time resolution of system failures.
* Prepare RMA repairable/returnable parts for shipment and return to identified defective location. Complete all RMA paperwork and reporting requirements.
* Exercise judgment within broadly defined policies and procedures in selecting methods, techniques, and evaluation criterion for obtaining results.
* Assume responsibility for continued customer satisfaction, and coordinate all activities with the customer; assist with customer training while representing Leidos in a professional manner.
* Must be highly proficient in reporting activities, maintaining local spare parts inventory, recording travel expenses and timecard, implementing Tech Bulletins (TB’s) and using good judgment when dealing with customers.
* Comply with all safety requirements and all required training, following the guidance provided in Leidos policies, procedures, manuals, and TB’s.
* Comply with use of Personal Protective Equipment (PPE) where and when applicable.
Apply Lock Out – Tag Out (LOTO), follo
Field Service Technician – You are ideally based within 1 hour of Luton and Stansted Airport
Are you a customer focussed field service technician or Armed Forces Engineer looking to work with complex, life-saving security equipment?
As a Field Service Technician here at Leidos, you provide effective and efficient technical and customer support for our complex baggage handling systems at airports, you will cover the Southern region, including Luton and Stansted airports.
You’re ideally qualified in electrical or mechanical engineering or an equivalent, we are also keen to hear from engineers with an Armed Forces background looking for a new career.
You’ll be the primary engineer working on some recently won contracts with a major airport group, installing, commissioning, troubleshooting, repairing and testing a variety of complex X-ray and CT based equipment such as body scanners and explosive trace detection systems, many of which are integrated into larger systems.
When the systems are up and running, you will carry out scheduled and unscheduled corrective and preventive maintenance and radiation surveys. Reporting any design, reliability and system bugs and quality issues that may arise, also identifying the Root Cause of repetitive parts failures. You’ll also provide written reports on completed maintenance, machine faults, down times and availability.
You’ll join a national team of 8 close-knit engineers, you will cover the Northern Region. You enjoy customer interaction; providing great service, customer/technical support and training.
Why should you join our Field Service Team?
We are problem solvers – we often have to think on our feet to solve engineering problems, minimising the downtime on the equipment and responding to call outs at short notice.
We hold great responsibility – not only is our role varied, we accept responsibility for ensuring our life saving solutions are always working seamlessly to give passengers a great experience.
Reward – we offer a competitive package with great benefits from a pension scheme (contribution matched up to 8%), private medical insurance and life assurance with loads of flexible benefits including dental insurance, gym flex and shopping discounts. This role also comes with a car/car allowance, overtime and out of hours allowance.
About You
Ideally qualified in electrical or mechanical engineering or an equivalent, we are also keen to hear from engineers with an Armed Forces background looking for a new career.
It would be ideal to hold an electrical qualification such as 2391/2392 or 17th/18th edition
You will have some experience of maintaining complex electromechanical systems such as PLC controlled machinery, X-Ray or CT tech.
Good customer facing skills, providing great service and training on equipment.
Willing to work on call and off shift where needed. Also comfortable with regular travel within the region and occasionally internationally.
You will require a full, clean UK driving license. To fulfill the requirements of the role, you will need to live within 1 hour drive of Manchester and East Midlands Airports.
Due to the nature of the role, you must be able to obtain and maintain an Airside Security Pass.
The Field Service Technician (FST) must be a self-starter who is team oriented and focused on delivering the highest level of service excellence to Leidos customers. The FST is responsible for providing effective, efficient and compliant on-site technical and customer support for installed systems at assigned airports, as determined by Leidos needs. Will install, commission, diagnose, troubleshoot, repair and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems. Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems.
System types include the following but not limited to:
* Check point CT systems
* Checkpoint x-ray systems
* Explosive Detection Systems (EDS)
* Automatic tray return systems (ATRS)
* Explosive trace detection systems (ETD)
* Millimeter wave technology passenger screening (MMW).
Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The FST position requires the ability to work independently with limited supervision. The FST may be required to work and travel to other airport locations and Leidos customer sites for extended periods.
Primary Responsibilities:
* Responsible for providing technical and customer support for installed systems and related projects.
* Install, maintain, troubleshoot/diagnose, repair and test a wide variety of airport passenger and baggage security systems.
* Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance and radiation surveys.
* Maintain calibration on all test and radiation survey equipment.
* Provide customer training assistance of installed systems and equipment.
* Adhere to Leidos published maintenance and radiation survey checklists and procedures.
* Report design, reliability and system bugs to technical support.
* Report designated Quality issues (CAR) using Leidos Quality system
* Follow down machine escalation protocol to ensure time resolution of system failures.
* Prepare RMA repairable/returnable parts for shipment and return to identified defective location. Complete all RMA paperwork and reporting requirements.
* Exercise judgment within broadly defined policies and procedures in selecting methods, techniques, and evaluation criterion for obtaining results.
* Assume responsibility for continued customer satisfaction, and coordinate all activities with the customer; assist with customer training while representing Leidos in a professional manner.
* Must be highly proficient in reporting activities, maintaining local spare parts inventory, recording travel expenses and timecard, implementing Tech Bulletins (TB’s) and using good judgment when dealing with customers.
* Comply with all safety requirements and all required training, following the guidance provided in Leidos policies, procedures, manuals, and TB’s.
* Comply with use of Personal Protective Equipment (PPE) where and when applicable.
Apply Lock Out – Tag Out (LOTO), follo
Job number 1666570