Desktop Support Engineer, 1st/2nd Line, Hybrid
other jobs Sanderson
Added before 2 Days
  • England,London
  • full-time
  • £275.00 - £330.00 per day
Job Description:
Desktop Support Engineer, 1st/2nd Line, Hybrid, Win 10, JIRA, AD
Desktop Support Engineer required for a leading financial services organisation based in central London.
Hybrid working - 2-3 days per week on site.
Engagement is via umbrella company only.
The successful candidate will provide 2nd line technical support to end users across the estate - a mixture of laptops of VDI - focusing on Microsoft desktop and application operating environment.
General responsibilities: -
*Diagnose and resolve a wide range of technical issues, focusing on end-user technologies and supporting platforms.
*Provide excellent customer service
*Be the first point of call for IT support queries from internal staff, either via the service desk platform, phone, email, Teams, or face-to-face.
*Administer the service desk and act upon requests for change and system access.
Skills and experience required: -
*Windows 10
*SCCM
*AD user admin
*[Desirable] JIRA
*Experience working in a change control environment
Job number 1668229
metapel
Company Details:
Sanderson
Company size: 500–999 employees
Industry: Recruitment Consultancy
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