Do you love pets and have a knack for detail? We’re on the hunt for a Claims Assessor to join our vibrant team! Help us ensure pets get the care they need by assessing and validating pet insurance claims. You’ll be making a real difference by reaching out to customers, providing clear and friendly updates, and settling claims quickly and accurately.
What You’ll Be Doing:
*Reviewing and settling pet insurance claims with precision and care.
*Making proactive outbound calls to customers, especially when claims require declines or deductions.
*Gathering important information from pet owners and vets to make the best decisions.
*Spotting any anomalies or potential fraud, and working with your team to ensure everything is above board.
*Keeping the process smooth and efficient, while delivering top-notch customer service.
Who We’re Looking For:
*Experience in pet medical assessment or vet nursing.
*Someone who’s worked in a claims role, ideally in the insurance industry.
*A multi-tasking master with keen attention to detail and stellar communication skills.
*A team player who can work independently, takes initiative, and is always eager to learn something new!
Perks of the Job:
*Work from 8am to 4pm or 10am - 6pm - perfect for connecting with our amazing customers!
*Be part of a supportive, energetic team that loves animals as much as you do.
*Opportunities to develop and improve our claims processes, making a real impact!
Please note that we are only able to offer full-time hours are present with a set start date of the 2nd of December.