Our client is an innovative tech house looking to recruit an Events and Membership Coordinator, you will play a crucial role in supporting the growth and community engagement of our innovative tech firm. Reporting to the Marketing Manager, you will be responsible for planning and executing high-impact events that bring together our members, partners. Additionally, you will manage the onboarding and retention of our valued members, ensuring they receive exceptional service and derive maximum value from their membership.
This busy and varied role will entail:
*Collaborating with cross-functional teams to conceptualise, plan, and deliver a diverse range of events, including networking mixers, educational workshops, hackathons, and community socials. Manage all logistical aspects, from venue selection and vendor coordination to attendee registration and on-site support.
*Overseeing the new member onboarding process, ensuring a seamless and personalised experience. Proactively reach out to members to understand their needs and interests and develop strategies to enhance their engagement and satisfaction.
*Fostering a vibrant and inclusive community by organising member-driven initiatives, such as special interest groups, mentorship programmes, and member-led events. Serve as the primary point of contact for members, addressing their enquiries and concerns in a timely and professional manner.
*Collecting and analysing event and membership data to measure the success of your initiatives.
*Provide regular reports to the management team, highlighting key metrics, trends, and opportunities for improvement.
*Collaborating closely with the marketing, sponsorship, and partnerships teams to align event and membership activities with the overall business objectives. Manage relationships with vendors, sponsors, and strategic partners to ensure the successful delivery of community initiatives.
Applicants will have previous experience experience in event planning, client/partner management, or customer success roles, preferably within the tech industry. An event management of marketing degree would be preferred.
Katie Bard is acting as an agency and is an equal opportunities employer
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