Job Purpose

We are seeking a Senior Business Analyst to join and help on a team of experienced developers (~10 people) working on mission critical data delivery systems. The systems utilize multiple technologies to distribute financial data (both reference and pricing data) through various mediums from bulk file deliveries, through multiple delivery channels.

The candidate should be able to work independently, handle multiple simultaneous tasks and be adept at prioritizing their work. The candidate will be able to focus on the project priorities in order to deliver the required product at the scheduled time. They should be comfortable collaborating with developers, product managers, quality assurance groups and client services to refine requirements and plan implementation strategies.

The applicant will have experience in problem solving, planning, and estimating development efforts and have strong communication skills. Most importantly they should demonstrate the ability to show initiative and be able to move projects forward to completion with minimal supervision.

The candidate will be expected to be involved in the full life cycle of the systems development from requirement gathering through development and testing to on-going support and maintenance.

Responsibilities
*Act as the subject matter expert across our Product offering
*Liaise with development and QA teams to deliver new features and resolve issues
*Perform UAT on new functionality or datasets
*Prioritize requirements, engage in business analysis activities, and create specifications, mockups to be used by development teams
*Work with global teams from across the business to optimize internal processes
*Maintain awareness of competitive offerings, and solicit regular feedback on suitability, challenges, and suggestions for enhancement to the product through conversations with all client facing teams
*Work alongside the product management to translate vision into technical specifications
*Support commercial teams in strategic client engagement and retention activities
*Assist in the resolution of any production issues that may arise.

Knowledge and Experience
*Significant experience documenting large, complex software projects
*Significant experience with Excel (VLOOKUP, PIVOTS) for the purpose of driving metrics, analysis and analytics
*Ability to summarize complex issues into straightforward explanations for Senior Leadership
*Experience operating in an agile development environment including tools such as JIRA and Confluence
*Experience with financial data (Reference Data, Pricing, Market Data)
*Experience with SQL is a strong plus
*Experience with security master or end of day pricing is a strong plus
*Excellent communication skills and ability to meet deadlines in a fast-paced environment
*Must be able to supervise, organize, prioritize workload and work on numerous projects/tasks at one time
*Attention to detail, critical thinking, problem solving, and analytical skills

Schedule

This role offers work from home flexibility of one day per week.

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.