What we are looking for: 
*1-3 years in electronic trading coverage or support, including knowledge of algorithmic trading and transaction cost of Analysis (TCA)
*A passopn for electronic trading and a willingness to developed a deep knowledge of the marketplace and out product to help support out clients.
*Ability to enthusiasm to build relationships with clients and team members to deliver outstanding customer service. 
*Knowledge of FIX protocol
*UNIX scripting knowledge
*Talkative and good at communications
*Self-motivated and take the responsibility seriously
*Fluent in both written and English. Proficiency in one of the other EU languages is a plus.
About the role: 
*Providing real-time support for Itarle’s sell-side clients, ranging from Global investment banks to specialist Brokers, including answering questions about algorithm behaviour and performance, covering both European and US hours. 
*Troubleshooting FIX and connectivity problems. 
*Evaluating and communicating the performance of algorithms to clients and identifying new prospects. 
*Communicating client feedback to the product team to help develop and improve our products. 
Benefits: 
*Financial backing for postgraduate education 
*Opportunity to travel and work abroad at global Itarle offices. 
*Team nights out, company-paid dinner and taxi home.