German speaking Customer Service Administrator
  • England,South West,Devon,Exeter
  • full-time
  • £25,000 - £28,000 per annum
Job Description:
Job Title: German speaking Customer Service Administrator
Location: Exeter - Hybrid Working
Salary: £23,500 - £24,000 per annum
We are seeking a dedicated and detail-oriented German-speaking Customer Service Administrator to join our client’s team in Exeter on a permanent basis. This role offers a hybrid working arrangement, providing you the flexibility to balance office and remote work seamlessly.
Responsibilities:
*Accurate, Swift Customer Order, and Credit Processing: Process customer orders and credits efficiently, ensuring accuracy and timeliness.
*Manage Sales Orders and Customer Enquiries: Oversee the entire sales order process, addressing customer inquiries promptly and professionally.
*Communicate and Resolve Customer Complaints: Handle customer complaints with empathy and efficiency, ensuring swift resolution and customer satisfaction.
*Monitor and Manage Deliveries: Keep a close eye on deliveries, ensuring timely and accurate shipment to customers.
What We’re Looking For:
*Native Level Fluency in German: Excellent verbal and written communication skills in German are essential for effective customer interaction.
*Proven Experience in B2B Customer Service: Demonstrated experience in a B2B customer service environment, showcasing your ability to navigate complex customer needs.
*Sales Administration/Logistics Experience Preferred: Prior experience in sales administration or logistics will be advantageous, demonstrating your familiarity with relevant processes.
*SAP/ERP Systems Experience Preferred: Knowledge or experience with SAP/ERP systems is desirable, enhancing your ability to efficiently manage customer orders and data.
If you are a proactive and customer-focused individual with the required skills and experience, we invite you to apply for this exciting opportunity. Please apply or send your CV direct to
Job number 1675142
metapel
Company Details:
Euro London Appointments
Company size: 20–49 employees
Industry: Other
Euro London Appointments was founded in 1990 and is Europe’s largest independent, language oriented recruitment consultancy.We have offices in L...
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