Customer & Warehouse Operations Specialist 
Birchwood 
£23,000 - £28,000 DOE 
KPI Recruiting are currently looking for a Customer & Warehouse Operations Specialist so join a global organisation based in Birchwood on a full time, permanent basis. You will be working on the SAP system to process orders, maintain stock levels and ensure that customer records are accurate. 
YOUR NEW ROLE; 
*Engaging with customers daily, addressing product queries and other inquiries over the phone
*Handling all incoming purchases (direct or via distribution partners)
*Purchasing & Stock Management: Oversee all purchasing from Global HQ, organise stock, and process goods receipts
*Maintaining detailed logs of field sales representative spending and course stock
*Managing customer complaints, complete necessary paperwork, and raise credit notes when required
*Working with the accounts team, prepare and send invoices to all customers, and deal with customer rebates monthly
*Running relevant reports in SAP
*Conducting stock takes with attention to detail, monitor stock levels, and identify patterns in product usage
*Providing necessary stock or merchandise to field sales reps as needed
*Picking and packing orders, adhering to correct procedures for hazardous products
*Creating commercial invoices with the correct commodity codes for international shipments
*Processing back orders as they arrive in stock
*Handle stock manually in and out of the warehouse, including placing items onto the stock shelves
The Successful Candidate
*Excellent communications skills both written and verbally
*Previous experience processing orders
*Experience using SAP and CRM systems
*Excellent organisational skills
What’s On Offer
*Salary: £23,000 - £28,000
*25 Days Holiday + BH
*Free onsite parking
*Other fantastic benefits
Should you be interested in this role, please do not hesitate to contact Sofija on .
INDCOM