Senior Credit Controller
£30,000 - £32,000
Birmingham
Permanent
Hamilton Woods are currently working with a well established manufacturing business based in Birmingham. As the Senior Credit Controller you will have experience in a supervisory position and be responsible for effective and efficient management / monitoring of a portfolio ledger.
Duties & Responsibilities:
*Ensure effective control of customers by monitoring shortfalls and taking appropriate action.
*Collect payments according to agreed terms, achieve cash collection targets and resolve and minimise overdue debts.
*Operate as the Senior point of contact for the Credit Control team.
*Ability to build great relationships with both external customers and internal teams at all levels within the business.
*Monitor large queries ensuring that issues are progressed and resolved in a timely manner.
*Escalate any serious concerns accordingly.
*Review payment plans when requested.
*Regular review calls and some face-to-face meetings with customers.
*Ensure emails are actioned in a timely manner and customer account information is accurate and regularly updated with digital contacts at every opportunity.
*Complete monthly cash forecast and pre-call on all high value amounts above agreed threshold.
Essential Skills:

*At least 3 years experience as a Senior Credit Controller/Credit Manager (to include supervising at least one colleague)
*Experience with Insured Debt.
*Knowledge/experience using SAP.
*Strong communication skills, capable of building effective, long-term relationships.
*Enjoys interaction with internal and external customer focus.
*Competent user of Microsoft Office and Outlook.
*Ability to manage and prioritise workloads in a fast paced environment.
*Microsoft excel - pivot tables and lookups
If you would like to apply for this role, please get in contact with your CV attached to