Account Manager
*Location: Guildford
*Job Type: Full-time, Office Based
*Salary: £32,000 (OTE)
Join a dynamic and entrepreneurial legal services firm that prides itself on service excellence and integrity. As an Account Manager, you will play a crucial role in maintaining and enhancing client relationships, providing top-notch service and conveying the unique benefits of our conveyancing services.
Day-to-Day of the Role:
*Engage with potential clients, explaining our services and the conveyancing process in a friendly and professional manner.
*Send out quotes, follow up on phone calls, and ensure clients are well-informed and satisfied throughout the process.
*Liaise with referrers to gain feedback on transactions and maintain positive relationships.
*Work collaboratively within a team, supporting colleagues and contributing to a positive work environment.
Required Skills & Qualifications:
*Cheerful and friendly disposition with a professional approach to challenging situations.
*Exceptional telephone manner and strong communication skills, both written and verbal.
*Ability to remain calm and efficient under pressure, meeting targets and deadlines.
*Excellent organisational and prioritisation skills.
*Self-motivated and enthusiastic, with a willingness to learn new IT systems and procedures.
*Experience in customer service or account management is preferred.
Benefits:
*23 days’ holiday per annum, plus 3 allocated days at Christmas.
*BUPA Cash Plan benefits.
*Regular social events.
*Free fruit, selected drinks, and selected breakfasts.
*Cycle to Work Scheme.
To apply for this Account Manager position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role or contact Mark Watts at Reed Guildford for more information.