Student Safety Team Member (Nights)
Location: Within the Cluster of London South (occasional work within the Region).
Hours and Rota:42.5 hours per week.
As a Student Safety Team Member you will work 4 night shifts out of 7, between the hours of 10.00pm and 07.00am. Shift pattern variations may apply.
Salary:£26,572.80- £27,623.20 (depending on experience), plus bonus and benefits
Essential:Experience in a front-line customer facing role
The role
Join uS and be part of our friendly team. Your top priorities will be ensuring the safety of our students and employees, whilst delivering excellent customer service. From responding to emergencies, handling disputes and making our students feel at home, no two nights will be the same! As a Student Safety Team Member you will have the opportunity to make a real impact at work, enriching lives with meaningful interactions.
What you’ll be doing as a Student Safety Team Member:
*Patrolling multiple properties to keep our students and employees safe
*Acting as the first response to incidents and emergencies
*Helping students who are locked out of their rooms
*Providing outstanding customer service to our students
*Reporting on incidents electronically
*Completing ad-hoc maintenance and houskeepering duties
What we’re lookingfor in you:
*Excellent communication and listening skills
*Calm under pressure, approachable and fair
*Confident working alone and comfortable working as part of a team
*Most importantly, as a Student Safety Team Member you ll share our values and passion for creating aHome for Success
What You ll Get in Return
*A discretionary annual bonus so you can share in the company s success
*25 dayspaid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
*A generous pension schemeemployer contributions between 5% and 11% depending on how much you save
*Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
*Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
*Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK’s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion
We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn’t just what we do but who we are.
People make Unite Students
Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We’re proud to be an employer that embraces individuality, and we’re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what’s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
We are US.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!