RESPONSIBILITIES

As the Transport Support Coordinator, you will need to:
• Liaise with customers, transport companies and stakeholders daily via systems, telephone, e-mails, or meetings on all matters relating to the distribution of finished goods.
• Ensure Purchase orders are received/processed in our TMS and allocated to transport companies.
• Oversee Purchase Order collection appointment schedules in TMS, communicate with transporters accordingly and ensure Purchase Orders are collected and delivered on time
• Rebook deliveries with customers, amend Purchase Orders in SAP/ TMS accordingly and reorganise final delivery to the customer with the transporter.
• Monitor transport service performance by keeping a detailed record on failed deliveries, failed collections and any kind of transport related delays directly affecting customer service targets.
• Keep track of goods rejected in transit and oversee safe return to Kolak where necessary.
• Plan, coordinate all essential requirements in relation to Customs / Export & Import, documentations, and execution of legislation changes if and when required. .
• Be responsible for requests concerning accessorial transport charges and all transport related requirements in relation to Import / Export regulations.
• Produce regular transport service reports and statistics on a daily, weekly, and monthly basis for your Line Manager to review and present in KPI and other executive meetings.
• Brief your line Manager daily on matters affecting day to day tasks.

To apply for the role please send your CV or call us on