Support Assistant *Temporary (up to 3 months)
*Location: Bedford, MK42
*Working Hours: 14 hours per week (2 days from Monday to Friday, 9am to 5pm) or 14 hours over 3 days
*Salary: £12.00 per hour
We are seeking a Support Assistant to join our team at the British Red Cross. This role is ideal for someone passionate about helping people and looking to kickstart a career in the health and social sector. The successful candidate will assist the Support Officer in providing efficient administrative and operational support across the area.
Day-to-day of the role: *Provide general administrative duties including handling incoming and outgoing mail, answering the telephone and operating a simple switchboard, scanning, and filing.
*Meet and greet customers, ensuring a high level of customer service.
*Read and comprehend emails, letters, and other relevant documents and respond as necessary.
*Deal with queries in a diplomatic, professional, and confidential manner both verbally and in writing.
*Work accurately, checking documentation for accuracy.
*Assist in arranging meetings and taking notes.
*Maintain computerised and manual confidential records, including accurate data entry.
*Handle money and perform basic financial transactions as required.
Required Skills & Qualifications: *Positive, passionate, and enthusiastic approach to customer service.
*Confident in using telephone systems and Microsoft Office packages.
*Excellent interpersonal and communication skills.
*Ability to work accurately and pay attention to detail.
*Experience in providing proactive administrative support in a team environment.
*Desirable: Experience of working in the voluntary sector and mentoring others.
Additional Requirements: *Full UK Manual Driving Licence (Mandatory).
*Basic DBS required
You cannot start this role without a basic DBS in place.  Reed will be able to carry this out on your behalf if you are successful. 
Benefits:
*Opportunity to gain experience in a respected humanitarian organisation.
*Exposure to the health and social sector.
*Supportive team environment.
To apply for this position, please submit your CV online or ring Wendy at the Reed office on .