This role requires a Temporary Customer Service Advisor who can provide exceptional customer service support for a not-for-profit charitable organisation based in Manchester.
Client Details
This organisation is a well-established, medium-sized charity dedicated to improving the lives of the local community. With a strong presence in Manchester, it has been instrumental in providing crucial services to those in need.
Description
As a Temporary Customer Service Advisor you will be:
*Handling customer queries via mutli-channels
*Provide exceptional customer service to all clients and stakeholders
*Handle and resolve customer service queries
*Maintain accurate records of customer interactions
*Ensure all customer service standards are upheld
*Work collaboratively with team members to improve customer service
*Provide feedback on customer service issues and trends
Profile
A successful Temporary Customer Service Advisor should have:
*Experience in a customer service role, preferably in a call handling role
*Excellent communication and interpersonal skills
*A commitment to providing exceptional customer service
*Proficiency in using customer service software and tools
*Ability to work well in a team and independently
*Can commit to a 2 month temporary role
Job Offer
In return, our client can offer:
*Weekly pay
*Temp to perm opportunity
*Opportunities for professional growth and development
*A supportive and inclusive work culture
*Role within a well-respected not-for-profit organisation
With a strong commitment to professional growth and personal development, this Temporary Customer Service Advisor role is an excellent opportunity to make a difference within a renowned charity. We encourage all interested candidates to apply.