Sales Support Assistant *Annual Salary: £25,000 - £32,000
*Location: West Horsley (Free Parking)
*Job Type: Full-time
Join a leading company in the retail industry as a Sales Support Assistant. This role is perfect for those who are enthusiastic about providing exceptional customer support and are eager to contribute to sales growth. If you thrive in a vibrant, fast-paced environment and are looking for a position with varied daily tasks, this is the opportunity for you!
This position would be ideal for someone seeking to learn and develop a career in sales.
Day-to-day of the role: *Assist the sales team with daily operations including order processing, responding to customer enquiries, and maintaining accurate records.
*Deliver outstanding customer service across multiple platforms including phone, email, and face-to-face interactions.
*Help prepare sales materials, product information, and promotional offers to enhance customer engagement.
*Collaborate with the logistics team to ensure stock is managed efficiently and deliveries are executed on time.
*Handle payments and oversee the order tracking process to ensure a seamless sales experience from start to finish.
*Contribute to the management and updating of product listings on the company website and sales catalogue.
*Support in generating reports and analysing sales data to help drive business decisions.
*Represent the company at trade shows and events, promoting our exciting range of products.
Required Skills & Qualifications: *Excellent organisational skills and a keen eye for detail.
*Strong communication skills, capable of effectively sharing information and ideas.
*A proactive problem-solver who can juggle multiple tasks simultaneously.
*Experience in customer service or a support role is beneficial, particularly within a retail setting.
*Familiarity with Microsoft Office and any CRM or ERP systems is advantageous.
*A collaborative team player who is also comfortable working independently.
*Resilient and adaptable, able to thrive in a dynamic work environment.
Benefits: *A vibrant, supportive workplace culture.
*Opportunities for professional growth and development.
*Employee discounts on a wide range of products.
*Be part of a company that’s passionate about customer satisfaction.
To apply for the Sales Support Assistant position, please submit your CV and we’ll schedule a time to discuss the finer details.