An innovative and rapidly growing company, originally established in North America, is now expanding its footprint in the UK. They are dedicated to creating a business environment that enhances the corporate workplace, providing flexible, comfortable, and well-designed workplace solutions with a commitment to delivering 5-star service. They are looking for a bubbly and confident Centre Operations Assistant to join their team.

Key Responsibilities:
*Deliver outstanding service experience to all stakeholders.
*Provide a warm and friendly welcome to all customers and visitors at the centre.
*Proactively seek feedback and resolve customer queries at first touch.
*Manage centre standards to the highest level.
*Conduct pre-event inspections of all meeting rooms and show offices.
Health & Safety:
*Ensure compliance with health and safety policies and processes.
*Complete all auditor checks and resolve issues within acceptable time frames.
*Manage the accident book and report all incidents, accidents, and near misses.
*Review and update emergency evacuation procedures.
*Monitor contractors to ensure their working practices align with policies.
Essential Skills and Experience:
*Positive, pleasant, and professional demeanor with exceptional customer service skills.
*Experience in hospitality and handling customer service requests.
*Strong organisational and communication skills.
*Ability to prioritise workload and work efficiently with minimal supervision.
*High attention to detail and a keen interest in delivering great experiences.
Benefits:
*Insurance schemes.
*Team building and social events.
*Generous pension schemes.
*Annual bonuses.
*On site training.
*Career growth and development.

This is an exciting opportunity for a motivated individual to join a team that values high energy and engaging personalities. If you are passionate about hospitality and customer service, this role is for you!