Housing Officer
  • England,London
  • full-time
  • £21.00 - £25.00 per hour
Job Description:
Job Description: Housing Officer
Employer: Marks Consulting Partners Recruitment Agency
Contract Type: Rolling Contract
Location: South London
Salary: £21-£25 per hour (Umbrella)
Overview Marks Consulting Partners is seeking an experienced Housing Officer to work on a rolling contract for a reputable Housing Association. This is an excellent opportunity for a professional with a strong background in housing management or a similar role to contribute to a dynamic and community-focused organization.
Key Responsibilities *Tenancy Management: Handle tenancy-related queries, sign-ups, and terminations. Ensure compliance with tenancy agreements and address breaches effectively.
*Repairs and Maintenance: Coordinate and monitor property repairs and maintenance requests, ensuring timely resolution.
*Rent and Arrears: Assist in rent collection and manage arrears, providing advice and support to tenants where needed.
*Community Engagement: Build strong relationships with tenants and community stakeholders to foster a positive living environment.
*Anti-Social Behavior: Investigate and resolve complaints regarding anti-social behavior in accordance with the housing association’s policies.
*Safeguarding: Identify and address safeguarding concerns, working with relevant agencies to support vulnerable individuals.
*Property Inspections: Conduct regular inspections to ensure properties are well-maintained and compliant with regulations.
*Record-Keeping: Maintain accurate and up-to-date records of interactions, inspections, and actions taken.
Requirements *Experience: Proven experience in a Housing Officer role or a related field (e.g., social housing, property management, or tenancy support).
*Knowledge: Strong understanding of housing law, tenancy agreements, and welfare benefits.
*Skills:
*Excellent communication and interpersonal skills.
*Problem-solving and conflict-resolution abilities.
*Strong organizational and time-management capabilities.
*Proficiency in relevant IT systems and software.

*Attributes: Empathy, resilience, and a commitment to delivering exceptional service to tenants and communities.
Job number 1682177
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Marks Consulting Partners
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Marks Consulting Partners are recruitment specialists dedicated to contract and permanent recruitment within the public sector. From our Hertfordshire...
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