Randstad CP are looking for an experienced Technical Service Manager for a leading Facilities Management company on a long term contract based near Durham.
The role is pivotal to success and growth of businesses/services and will report to the Contract Manager. You will have the ability to update and maintain up to date professional and technical competence and use this in the achievement of objectives.

Key Responsibilities:

- Supervision of the site team in accordance with company Procedures andPolicies.
- Ensuring the efficient and effective operation, maintenance and repairof the sites M&E Plant and Equipment, Building Fabric, Site Infrastructure, External Works, Grounds, Transport and Waste Services.
- Planning and controlling change.
- Researching new technologies and alternative methods of efficiency.Ensuring that there is suitable cover to support a robust out of hours call out system for all contract service lines.
- Ensure that appropriate controls are in place to confirm that reactive repairs to the sites M&E systems (such as - but not limited to - BMS, Fire, Air Conditioning, Generators, Compressors and LV Electrical Distribution and Switch Gear), fabric and site infrastructure are completed correctly and in accordance with the contract requirements.
- Provide technical support to team supervisors to prioritise and delegate reactive and Planned Preventative Maintenance tasks to the delivery team ensuring optimum levels of service delivery are being achieved.
- Ensure that Planned Preventative Maintenance is carried out in line with task schedules and industry best practices.
- Advising the Account Manager on labour levels and holiday/absence cover
- Sub-Contractor procurement and appointment
- Management of Specialist Service Contractors, including Induction and signing off and actioning minor works listed on service report sheets.
- Monitor staff’s performance and ensure service delivery meets and exceeds client’s expectations.
- Financial management and planning, reviewing budgets and managing cost inclusive of internal and external invoicing
- Support the Account Manager in producing Contract Review Packs in accordance with the Business Unit timetable.
- Regularly monitor and audit Quality documentation to ensure compliance with companies standards.
- Ensure that all company standard policies relating to HR issues are understood and adhered too, including managing grievance/disciplinary processes as required.


Experience required:
Applicant must have and maintain a current valid driver’s license.
At least two years at a similar level or equivalent.
Knowledge of current technical standards
Knowledge of business-critical services
Working in a Blue-Chip environment.
Formulating, Assessing and Validating Risk Assessments and Method Statements.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.