Administrator
*Annual Salary: £27,000 - £28,000
*Location: Central Edinburgh
*Job Type: Full-time
Reed is delighted to be assisting an award-winning private organisation within the health care division. Due to growth, they are seeking a hard-working, enthusiastic, and detail-oriented Administrator to join their dedicated team.
Benefits:
*Competitive salary with annual salary reviews
*A stable and supportive environment to work in
*Opportunity to work in a newly relocated, modern and purpose-built facility
*Be part of a close-knit team delivering effective treatment and therapy
*Central location in Edinburgh, easily accessible by public transport
*Flexible working patterns
*Progression routes available
Day-to-day of the role:
*Being the first point of contact for clients and ensuring they receive a high level of customer service
*Handling client and public enquiries professionally via email, telephone and in person
*Managing bookings, amending appointments, invoicing, and processing payments
*Updating and maintaining client records with high accuracy
*Ensuring the smooth running of the office by liaising regularly with all colleagues
*Accessing sensitive information while maintaining strict client confidentiality
Required Skills & Qualifications:
*Minimum of 2 years’ experience in an administrative role, preferably within a fast-paced environment
*Highly motivated and organised with a strong ability to work independently and responsibly
*Empathetic to clients’ needs and concerns, with excellent communication skills.
*A clear understanding of issues surrounding confidentiality and attention to detail
*Great team player