Front of House
other jobs Birchgrove
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  • England,South East,Surrey
  • full-time
  • £25,643 per annum
Job Description:
Location: Birchgrove Pepperpot House, Godalming
Contract: Permanent, Full time
Salary: £25,643

The Company

Birchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference.

The Role

We are seeking front of house to join our friendly team to provide friendly and compassionate support to older adults enabling them to live a fulfilling and independent life. We are looking for an enthusiastic, warm and friendly individual to join our team for this unique opportunity to really make a difference within our communities.

This exceptional opportunity offers experience across various operational areas. As the first point of contact, you will ensure a warm and welcoming environment for our residents and visitors while supporting administrational functions, event coordination and daily operations.

If you are passionate about delivering outstanding service, thrive in a dynamic work environment and seek to enhance your career in a supportive and professional environment this is the role for you.

The Person

*The ideal applicant ideally should have / be:
*Warm and Friendly
*Passionate about enhancing the lives of our residents
*Innovative and creative
*Self-motivated and enthusiastic committed to providing an excellent customer service
*Great communication skills
*Excellent team player
*Committed to enhancing residents’ well-being and fostering a sense of community.
*Values aligned with our philosophy


Key Responsibilities

*Key responsibilities will include:
*Support our residents in their day-to-day activities
*Assist with activities and events
*Answer telephone enquiries internally and externally ensuring that queries are dealt with in a professional and efficient manner
*Collaberate effectively with residents, their families, and other staff members to ensure the highest level of service and support
*Provide support to residents, their guests and visitors
*Deliver a food and beverage service at a high standard in the restaurant
*Hot drinks and bar drinks served as required throughout the day
*Cleaning of communal areas
*Greeting visitors at reception
*Provide outstanding customer service to residents
*Undertake any activities that fall under the Health & Safety policies and procedures.


Why Work for us

*Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employee’s career progression.
*Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact.
*Competitive compensation and benefits
*Complimentary lunch cooked by our professional Chefs
*Health Care Cash Back scheme
*Electric Car Scheme
*We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued.
*Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation.

We are passionate about what we do and are looking for individuals who share our values and vision. If you are seeking a fulfilling career and a positive work environment, we encourage you to apply and become a part of our dynamic team.

Closing date 30-11-2024

REF-218 039
Job number 1685454
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Birchgrove
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