Unique boutique travel company specialising in sporting pursuits are seeking an organised and experienced travel administrator to join their established friendly team. This is a fantastic opportunity and very rare! In the lovely location of Norwich centre, this is a fully office based role with great hours Monday - Friday and no weekend or bank holidays! Salary is very competitive £23,000 - £25,000! This is an opportunity not to be missed!!
JOB DESCRIPTION:
*Deliver top-notch customer service, exceeding expectations.
*Prepare and manage precise travel documentation.
*Handle amendments and bookings with keen attention to detail
*Collaborate with departments to resolve travel queries efficiently.
*Secure customer satisfaction for repeat business and referrals
*Process payments and liaise with suppliers to confirm bookings.
EXPERIENCE:
*Experience of working within the Travel Industry (preferable)
*Excellent customer service and communication skills.
*Administrational experience
*Proficient in Excel, Word, Microsoft Outlook (CRM systems would be a bonus)
*Ability to thrive in a busy, fast-paced environment
*A strong ability to resolve all booking issues
*Excellent organisation and multi-tasking skills
PACKAGE & BENEFITS
*Salary £23,100 - £25,000
*Monday - Friday 0900 - 1730
*OFFICE BASED ONLY
*Being a part of a fun, friendly & passionate team.
*Bonus schemes & incentives.
*Company pension scheme.
*We don’t open on Weekends or Bank Holidays.
*On-site parking.
INTERESTED?
Follow the instructions to apply, attaching your CV. This vacancy is being managed by /