Customer Service Administrator
  • England,East Midlands,Nottinghamshire
  • full-time
  • £24,000 per annum
Job Description:
Sales Administrator
NG16, Eastwood
£24,000 per annum
Full Time, Permanent - 9.00am - 5.30pm
As a Customer Service Administrator, you will be responsible for ensuring smooth communication with customers, efficient order processing and effective coordination of projects from inception to delivery.
Responsibilities:
*Professionally handle incoming calls and transfer them to the appropriate departments.
*Process orders efficiently and accurately, ensuring timely delivery.
*Prepare and provide quotations to customers, and diligently follow up on quotes and ongoing projects.
*Record project details accurately in the CRM system
*Liaise with manufacturers to obtain quotes
*Maintain proactive communication with customers to provide updates and gather feedback throughout the project lifecycle.
Requirements:
*Prior experience in a similar role is essential
*Strong organisational skills with the ability to manage multiple tasks simultaneously.
*Excellent communication skills, both verbal and written, to effectively interact with customers and internal stakeholders.
*SAP experience would be ideal.
Job number 1688337
metapel
Company Details:
Elizabeth Michael Associates
Elizabeth Michael Associates are an established, independently owned recruitment business trading since 1991. We supply white collar, temporary and pe...
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