About us
Avencia Consulting are partnered with a leading specialty insurer and Fortune 500 company who are looking to recruit a Claims Admin Assistant in their Leeds office.
The opportunity
It’s an exciting time to join this growing business. They have recently moved into brand-new, innovative offices in Leeds city centre, right next to the train station, and are looking for a Claims Administration Assistant to join their Claims Support team based in Leeds. The company offers hybrid working, with 4 days in the office and 1 day working from home, along with a competitive starting salary, a 5% annual bonus, and a comprehensive benefits package.
The Claims department aims to be a market leader in providing an efficient, cost-effective, and professional service to brokers and clients. They focus on being proactive and flexible in the management of claims while maintaining their integrity.
What you’ll be doing
*Take ownership for various administration tasks including claims record keeping and manual claims processing tasks to support the claims adjusting functions
*Communicate with brokers and service providers (by telephone and email), to develop positive relationships and knowledge of their business, and to obtain information relating to claims queries
*Implement claims diary management and closure of claims (subject to team procedures)
*Maintain the Solicitors and Adjusters Database - recording 3rd party instructions on inhouse systems
*Prepare Claims Experiences and Bordereau compiling data from core systems
*Be able to extract and interpret claims information to ensure compliance with internal and external regulation and procedures
*Develop and refine reports to ensure that the team keep within the team’s key performance indicators
*Assist the Claims Admin team in with any ad-hoc project work
*General administrative tasks and duties across the claims admin team
Skills & experience
*Previous insurance, financial services or legal experience is desirable
*Have strong written and spoken communication skills
*Be computer literate and familiar with Microsoft Office skills, including Word, Excel, PowerPoint and Outlook
*Have a real desire to study towards CII qualifications (fully company funded qualification)
*Have the ability to run reports from our in-house system
*Strong administrative skills
*Good organisational skills
Benefits
*A great starting salary plus 5% annual bonus & strong benefits package…
*25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
*Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
*There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!