IT Technician
£145 - £190/Day Inside IR35
Northwood, Middlesex
3 Months
We are seeking an IT Technician for our client based in Northwood, Middlesex. This role will be fully site based 5 days per week with no remote working. The IT Technician role will be an initial 3 month contract, paying between £145 - £190/Day Inside IR35.
Hours of work:
On a rota basis one week 8:00 - 16:30 and one week 8:30 - 17:00 with flexibility to meet their needs, and work up to 3 Saturdays per year to support events.
This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution.
Role Profile:
*At least 2 years of experience in supporting IT systems with a similar technical and operational background.
*Experience in supporting a Microsoft 365 environment, including AAD and Intune.
*Experience in the support and maintenance of Windows 10/11 operating systems.
*Provide first and second line support to via phone, email, or ticketing system.
*Log and manage walk-in support requests, ensuring users are kept informed of progress.
*Assess IT issues, escalating when necessary.
*Diagnose and resolve network, software, and hardware faults, performing basic maintenance, repairs, and upgrades.
*Maintain and support their network and computer equipment on a day-to-day basis.
*Install, configure, and support networked PCs, laptops, and peripheral devices, including printers.
*Assist in configuring, installing, and testing end-user hardware and software solutions.
*Ensure the asset database and all relevant IT documentation are kept up to date.
*Conduct routine maintenance of their IT systems and test equipment regularly to ensure functionality.
*Assist the IT team with project work and suggest improvements to their IT systems.
*Provide technical support for external guest speakers when required.
*Ensure equipment is kept safe and secure when not in use.
*Support users in adhering to IT-related policies and procedures.
*Set up for events requiring electronic presentations.
*Assume other duties as reasonably required or delegated by the Business Director, Director of IT, or IT Manager.
*IT Technical Qualifications.
*Experience working with audio-visual equipment.
*Familiarity with handling incident requests via an IT service desk system and ticket management.
If you are interested in the above role - Click the "Apply Now" button now for immediate review
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