Telephone Account Managers - Cardiff and Treforest
36.25 hours per week (Monday - Friday). Basic salary of £25,000.00 OTE £40,000.00 with uncapped commission.
Do you have Telesales experience?
Do you enjoy speaking to customers and enjoy building a rapport?
Are you organised and good at closing sales?
Would you like to be part of a supportive team?
Your role as Telesales Account Manager with us will consist of:
*Calling our existing business customers to understand their needs, providing the best solutions, and growing the number of services they have with us.
*Listening to and understanding the cause of any queries or cancellations. Asking questions to provide solutions that support the customer and retain their valued business.
*Being the industry expert for your customers, knowing / selling the products consultatively
*Account management (inbound calls / emails from your customers / updating details on the CRM)
*Achieving and working towards set targets and KPIs (daily, weekly, periodically).
What we can offer you:
*A guaranteed base salary of £25,000.00. OTE £40,000.00
*A permanent contract of 36.25 hours per week.
*A rewarding bonus scheme and regular incentives
*An extensive induction programme, excellent ongoing training and development
*Apprenticeships and personal development opportunities for a great career