We are excited to announce a fantastic opportunity with a reputable company who are at the top of their game. In this role, you will contribute towards an excellent reputation by providing a first class, multi-channel enquiry service.

The ideal candidate will have exceptional customer service skills and experience and be a confident communicator.

Key responsibilities for a Membership Advisor
*Deliver first class customer service, take ownership of enquiries until the customer is happy
*To receive and respond to enquiries through multiple platforms
*To support the team in meeting its growth and membership retention targets
*To support customers in understanding the products, services and benefits available to them
*Make outbound telephone calls to customers

Key skills for a Membership Advisor
*Exceptional customer service
*Experience with managing multi-channel enquiries - phone, email, online chat and social media
*Organised
*Attention to detail
*Excellent communication skills
Benefits for a Membership Advisor
*24 days annual leave + bank holidays
*Hybrid working
*Professional growth and training opportunities
*A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plans

If you are interested in this role, please apply here.