Practice Administrator
Our Client is a small but very entrepreneurial and growing firm of Accountants based outside of Birmingham City Centre. Due to this continued growth they need to recruit an energetic and proactive Practice / Office Administrator
The firm aim to provide a competent and efficient service to all of their clients so this a key role within their team. You will report directly into the Practice Manager and will contribute to the business by:
*Phone Calls and Reception *Front of house Inbound Calls
*Meet and Greet at the offices
*Prep and maintenance of client meeting rooms

*Management of Client Relationships and Work Schedules *Producing & Maintaining Client Contact Database
*Producing Client Deadlines Sheet
*Ensure Client Files are kept up to date and organised for easy reference
*Obtain Good News Stories for the firm’s newsletters
*Scheduling Projects for Client Workflow
*Ensuring your clients workflows are up to date
*Client Invoicing and Credit Control

*Practice Development - Work closely with the Practice Manager to: *Improve Internal Processes within the Practice
*Office Management Including

i. Process for Storing Work In Progress
ii. Ensure office is equipped with adequate stationery
iii. General Tidiness
*Ensure Client Filing and Information Management is managed appropriately
*Ensure Job/Project Data maintenance on Internal Systems
*Client Advisor Support *Support with Year End Reminders
*On-line submissions to HMRC
*Client Adhoc Correspondence
*Calls to HMRC for simple enquiries
*General Client Admin Support and Comms

*Company Secretarial *Monthly Confirmation Statements
*Basic Company Amendments
*Maintaining CoSec module for client bank

The successful candidate is likely to be a school leaver or graduate and may have had some prior office administration exposure. You will have a strong customer service orientation, have excellent organisational and planning and have a positive and determined attitude. You will join a very entrepreneurial firm that really looks after their staff and their training and development. An excellent environment in which to broaden your skills and build a long term career.