Fully Remote - Night time - Inbound Customer Service Advisor’s - Permanent

Must have worked Night shift before

We’re currently looking for enthusiastic customer service focused individuals who put customers first, enjoy problem solving, are proactive and can use their initiative to exceed customers’ expectations!
Cactus Search are currently in partnership with an amazing client who have consistently been at the top of their game within the Contact Centre Industry.

Salary - £18,860 (Already pro-Rated down to this salary)

Part time (Average 28hours per week) - 4 on 4 off

Rotas available;

Position 1 - 16:45pm - 00:45pm - 10pm - 6am - You will rotate between these two shifts

Who are we looking for?
• A great communicator who is enthusiastic about helping customers, has a passion about achieving goals and comfortable selling products that fit a customer’s requirements.
• Thrive on learning new knowledge and skills and are quick to adapt. Know your way around a computer and can navigate multiple systems.
• Be self-motivated and can work from home with minimal supervision. Be resilient and can adapt to a fast paced and ever-changing environment.
• Contact Centre Customer service experience Is essential
• Good basic IT skills and strong written literacy skills
• Positive and self-confident approach when dealing with customers over the phone
• Ability to work under pressure and handle a high number of calls/emails within a shift
• Must have worked in a past position that includes a night shift in the past

Benefits
Extra annual leave
Extra Family leave
Extra sick leave
Cancer care cover
24/7 GP service
Life assurance
Cash plan
Gym discounts
Eye care discount or funded