Sales Associate - Castleford - £12.60 - 15 Hours

Are you a motivated and customer-focused leader with a passion for delivering exceptional service and driving sales? Our client is a globally renowned brand known for its premium quality and innovation, is seeking an enthusiastic Retail Sales Associate in Castleford This is a key leadership role where you’ll partner with the Store Manager to drive store performance, lead a dynamic team, and ensure customers enjoy a top-tier experience every time they visit.
As a Sales Associate you’ll be a role model and a brand ambassador, inspiring your team to meet and exceed targets. You’ll play a pivotal role in creating an outstanding customer journey and fostering a positive, results-driven store culture.

Key Responsibilities:
*Be a brand ambassador and help achieve the store sales and conversion targets
*Ensure each customer receives an incredible customer journey through outstanding customer service and living the brand values
*Offer exceptional 1-2-1 customer service and ensure the customer comes first
*Knowledgeable about the benefits and uses of each product and continuously develop your product knowledge and understanding of the business
*Knowledge and awareness of all promotions and advertisements
*Support Store Management team in achieving individual and store sales targets
*Execute the daily operational goals and priorities assigned by store management
*Being able to deal with customer concerns in a patient and helpful manner and communicating the concerns with Store Management
*Maintain product merchandising, monitor shop floor inventory and replenish new products when needed
*Assist and process deliveries and organisation of stock room, ensuring team work
*Operate cash registers, take and record orders through a computerised system in person or over the phone and close daily revenue
*Being responsive and communicate of all Health & Safety issues
*Participating in team meetings by bringing fresh ideas, that are realistic and achievable
Knowledge, Skills & Experience: *At least 1 year of experience in a similar role
*Proven track record in team development, with a focus on delivering excellent customer service and exceeding sales targets.
*Strong commercial awareness with the drive to meet and exceed sales goals.
*Exceptional communication skills, both written and verbal, with a natural ability to lead by example.
*A proactive, "can-do" attitude, with the ability to solve problems and preempt challenges.
*Highly organised, able to prioritise and meet deadlines in a fast-paced environment.
*Enthusiastic, self-motivated, and confident with a strong sense of professionalism.
*Willingness to work flexible hours to meet the business needs.
*Smart, presentable appearance with a passion for maintaining high standards.
BBBH32080