Account Manager
other jobs Insight Executive Group Limited
Added before 7 Days
- England,London
- full-time
- £70,000 per annum
Job Description:
Account Manager
Hard FM
East and Greater London
£70,000 + Travel
We are working with a leading national FM Service Provider to recruit a technical Account Manager to oversee the delivery of a contractor-led Hard FM service. The role is a mobile position overseeing the supply chin delivery of the PPM and statutory compliance across a portfolio of sites in London.
Financial Management:
*To ensure effective financial management is in place to achieve revenue, profit and cash targets and to meet all internal and statutory obligations.
*Full P&L responsibility for their contract.
*To undertake initiatives to increase the efficiency and effectiveness of their operation.
*Review budgets with all appropriate managers to ensure effective financial management across the contracts.
*To ensure effective billing arrangements in place with the customer to ensure cash collection for work carried out is appropriately managed.
Operational Delivery:
*To deliver hard services across the contract; and to ensure any appropriate property management tasks (e.g. visual inspections by Regional Operations Managers) are completed effectively.
*Maintain an operational focus on customer relationships, contract retention, service delivery, commercial performance, and processes management.
*To manage the sub-contractor relations and delivery to ensure all tasks (both reactive and preventative) are delivered according to the commercial terms and required standard and quality.
*Build good relationships with the clients and all other stakeholders and deal with any issues efficiently and in a professional manner.
*To be aware of, and proactively manage, compliance with all statutory obligations and client/company policies.
*Ensure all remedial works are audited and inspected to ensure compliance with contractual obligations through sub-contractors delivering a high-quality service.
*Ensure appropriate system data management so that there is robust data integrity to effectively manage the required works and enable effective client billing.
Skills and Knowledge
*Experience of managing a P&L within an outsourced contracting environment.
*Extensive experience of service delivery through suppliers and subcontractors. Ensuring operational procedures are in place that demonstrate service delivered by supply chain
*Experience of operating in a PFI environment and performance risk management
*Experience of delivery of hard services in a complex outsourcing environment. This should include a good knowledge of engineering services and building fabric maintenance requirements.
*Experience of working with a Lifecycle team and ensuring that the matrix management approach between operations and lifecycle is managed and delivers effective service delivery
*Good stakeholder management skills and demonstrable evidence of dealing with a range of complex stakeholders
Hard FM
East and Greater London
£70,000 + Travel
We are working with a leading national FM Service Provider to recruit a technical Account Manager to oversee the delivery of a contractor-led Hard FM service. The role is a mobile position overseeing the supply chin delivery of the PPM and statutory compliance across a portfolio of sites in London.
Financial Management:
*To ensure effective financial management is in place to achieve revenue, profit and cash targets and to meet all internal and statutory obligations.
*Full P&L responsibility for their contract.
*To undertake initiatives to increase the efficiency and effectiveness of their operation.
*Review budgets with all appropriate managers to ensure effective financial management across the contracts.
*To ensure effective billing arrangements in place with the customer to ensure cash collection for work carried out is appropriately managed.
Operational Delivery:
*To deliver hard services across the contract; and to ensure any appropriate property management tasks (e.g. visual inspections by Regional Operations Managers) are completed effectively.
*Maintain an operational focus on customer relationships, contract retention, service delivery, commercial performance, and processes management.
*To manage the sub-contractor relations and delivery to ensure all tasks (both reactive and preventative) are delivered according to the commercial terms and required standard and quality.
*Build good relationships with the clients and all other stakeholders and deal with any issues efficiently and in a professional manner.
*To be aware of, and proactively manage, compliance with all statutory obligations and client/company policies.
*Ensure all remedial works are audited and inspected to ensure compliance with contractual obligations through sub-contractors delivering a high-quality service.
*Ensure appropriate system data management so that there is robust data integrity to effectively manage the required works and enable effective client billing.
Skills and Knowledge
*Experience of managing a P&L within an outsourced contracting environment.
*Extensive experience of service delivery through suppliers and subcontractors. Ensuring operational procedures are in place that demonstrate service delivered by supply chain
*Experience of operating in a PFI environment and performance risk management
*Experience of delivery of hard services in a complex outsourcing environment. This should include a good knowledge of engineering services and building fabric maintenance requirements.
*Experience of working with a Lifecycle team and ensuring that the matrix management approach between operations and lifecycle is managed and delivers effective service delivery
*Good stakeholder management skills and demonstrable evidence of dealing with a range of complex stakeholders
Job number 1700774