Service Desk Team Leader
Home based with some travel to Newcastle -under-Lyme
£32,000
12-month fixed term contract
37 hours per week
We currently have a great opportunity for a Service Desk Team Leader to jour our IT team in a newly created role.
The role will play a critical role in ensuring the smooth day to day operation of the Service Desk. The ideal candidate will have a strong service desk / support background, preferably in a senior or Team Leader capacity. Experience within the social housing sector would be great but is not essential.
If you have exceptional customer service and leaderships skills and a passion for delivering a first-class support service to customers we would love to hear from you!
In return we can offer you:
* Belonging to a team who make a difference to our community and value equality, diversity and inclusion.???

* 25 days + bank holidays + 3 concessionary days at Christmas??

* Comprehensive employee assistance program???

* A full benefits and discounts platform???

* Holiday buy, tech and annual saving schemes???

* 2 Volunteer days?per year to support the community??

* Competitive rates of pay???

* A generous company pension scheme?and life insurance up to 3*salary as an active member.??

* Wellbeing, health drop ins and staysafe provisions to look after you at work.???

* Option to join the medical health cash plan??

* Green car scheme??

* Enhanced maternity and paternity leave??

* Service related awards???

* Cycle to work scheme?

This post is subject to a satisfactory Basic DBS check.
Closing Date: 27th November 2024
Interview Date: 4th December 2024