Purpose of the Role
The Cleaning Supervisor is responsible for the cleaning of the Shopping Park & surrounding areas to maintain a safe and pleasant environment for our customers, through the monitoring of Health & Safety systems and the promotion of best practice throughout all tasks. The Cleaning Supervisor will also be responsible for the recruitment, training & general operations of all staff within this area.
Key Responsibilities
*To ensure all Health & Safety policies and procedures are adhered to at all times.
*To ensure all COSHH, SDS & SOPS documentation are kept in a safe and secure place in the cleaning store room & the management suite.
*To ensure all cleaning compliance is kept in a safe and secure place in the management suite.
*To be fully versed in workforce+ cleaning compliance and that of cleaning staff also have a general understanding.
*Ensure the site is kept to a high standard of cleanliness and that standard operating procedures are being performed daily.
*To prepare staff rotas and ensure that they are adhered to & updating line manager of any changes.
*Request Agency cleaning staff (Labour) cover to the line manager in advance of any holidays that have been agreed.
*Manage the initial training of Agency cleaning staff & to undertake a basic induction on there first day of cover.
*Ensure the all areas of the site are kept clean and tidy & safe.
*To manage the weekly stock control of all cleaning materials, tools and chemicals and inform line manager of additional stock needed.
*To check/ sign for all deliveries of cleaning stock, equipment to site.
*Escort Service / repair contractors on site when required.
*Grit/salt public and staff areas/ assist with flood cleanup in extreme weather conditions.
*Ensure the staff facilities/managers suite is kept clean.
*To ensure that any damaged equipment/tools is reported immediately to the supplier & Line Manager.
*To work along side security & support within the cleaning remit.
*To carry out any other reasonable request by the Line Manager.
*To carry out yearly or sooner training of cleaning operatives.
*To carry out yearly appraisals of cleaning operatives
*To carry out return to works interviews and documentation.
*To understand the use of Data Station for reporting accidents in the workplace.
Skills, Knowledge and Experience
Candidates will be required to demonstrate the following:
*Manage & Support cleaning staff within the daily operations of the site.
*Ensure a timely response to all issues and events.
*Monitor and deliver the levels of customer satisfaction for service delivery expected at Workforce+.
*To ensure that all compliance records are held, secured and updated as required.
*Ensure all periodic cleaning tasks are carried out to the schedule.
*Basic knowledge of IT systems inc Timegate are kept to a competent level.
*To take a proactive approach to continuous improvement and innovation in all aspects of the job
*To ensure appropriate equipment is available for the cleaning team to carry out their role including training.
Essential
*Track record at supervisor level in a shopping/retail environment.
*Proven record of team leadership skills
*Proficient & Proven knowledge of cleaning.
*Team work & Motivational Skills
*Communication Skill Set
*Organisational skills
Working Hours - 34hrs
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Please see our Benefits Booklet for more information.