Account Manager
Colchester
£30k - £32k per annum
Full Time/Permanent (On-site 5 days a week)
Benefits: Pension Scheme; Staff Incentives; Healthcare Plan
As an Account Manager, your primary responsibility is to develop and maintain client accounts, ensuring communication is regular and maintained.
You will be responsible for the day-to-day coordination of accounts, including attending client operational review meetings and providing analysis/reporting of volume and costs/revenues.
Duties & Responsibilities:
*Maintain regular client contact to ensure they are up to dates.
*Manage day-to-day account activities, ensuring all client deliverables are met on time.
*Address and resolve any client complaints or concerns promptly, ensuring client retention and loyalty.
*Building relationships with key accounts.
*Develop strategies to increase revenue and meet targets.
*Provide, as directed, accurate and timely reports.
*Develop and maintain effective communication with all relevant personnel.
The Person:
*Experience within a similar role is essential.
*Effective management to maximise time with clients
*Must be a car driver and have access to a vehicle.
*Numerate, analytical and IT literate.
*Pro-active with planning and preparation skills.
*Flexible and adaptable approach to ever changing company/trade requirements.
*Creative approach to problem solving.
*Ability to create an effective link between customer and company.
*Ability to work on own initiative.