Our client, City of Westminster Council, is looking for a Senior Repairs Surveyor to join their Team.
*Collaborate with the Area Repairs Manager to develop systems for regular property inspections, reactive repairs, and cyclical maintenance.
*Work with Housing services and repair partners to improve quality and customer satisfaction.
*Manage resource deployment within the Property Services Division to handle workload fluctuations.
*Highlight investment needs to the Property Planning and Assets Team for major works programs.
*Provide technical support and manage the repairs term partnering contract.
*Ensure compliance with Health and Safety policies and provide expert knowledge on applicable laws.
*Offer strategic leadership within the Housing portfolio, collaborating with Members, services, partners, and stakeholders.
*Ensure high-quality repairs in residents’ homes and effective service delivery.
*Manage and resolve complaints and document defects to prevent disrepair claims.
*Process and manage claims under the Council’s insurance policy.
*Conduct post inspections of building structures, resident repairs, communal areas, and estates.
*Use Site Audit Pro or equivalent for inspections, raise orders, manage bookings, and store reports centrally.
*Respond to contract/cost variation requests within Section 20 limits and record decisions in Orchard.
*Approve contractor payments up to £10,000 and select jobs for post-inspection.
*Handle cancellation requests from contractors with detailed reasons for refusals.
*Perform pre-inspections, confirm appointments with residents, and update systems post-inspection.
*Check orders for insured perils and manage related claims.
Key Skills
*Excellent building pathology knowledge
*Experience in responsive repairs, preferably in Housing
*Strong customer service and communication skills
*Reliability, methodical approach, and attention to detail Proficiency in IT and computer systems
*Problem-solving abilities with good literacy and numeracy
*Ability to plan, organize, and prioritize work effectively Understanding customer needs and clear communication skills
*Commitment to collaboration and teamwork
Benefits of working with Remedy
*A personal one-one service from your highly experienced dedicated consultant.
*Top tier supplier across London giving us first access to jobs
*Referral bonus - up to £250* per person placed.
*Double payrolls each week.
*Terms & Conditions apply
You will be required to fully register with Remedy for all locum positions.
Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.