Seeking fantastic career development opportunity?
Experienced in 1st line IT support?
Want to join an award winning Legal firm?

IT Support  - Hybrid role - Bromley / Surrey / London agile role

Exciting Opportunity for a Detail-Oriented and Organised Professional to Advance Their Career, alongside a supportive and skilled team!

We’re looking for someone with IT helpdesk or technical support experience, ideally in the legal industry or a similar professional services setting. Your role will be vital in maintaining smooth IT operations and supporting the firm’s success.

Primary Duties: *Provide excellent first-line IT support, resolving technical issues and user requests.
*Troubleshoot problems with key systems like Active Directory, Microsoft 365 Admin Center, and Citrix Cloud.
*Guide and train users to improve their IT confidence and skills.
*Work with senior IT teams to resolve complex issues efficiently.
*Keep accurate records of support activities.
*Improve IT support processes to boost service quality and satisfaction.
*Stay updated on IT tools and suggest system enhancements.
Required Skills: *Strong experience in first-line IT support, preferably in a legal or professional services firm.
*Solid knowledge of hardware, networks, telephony, and domain-linked systems.
*Excellent problem-solving, communication, and customer service skills.
*Ability to work independently and in a team, with strong organisational skills.
*A proactive approach to learning and skill-building.
Preferred Qualifications: *IT certifications (e.g., ITIL, Microsoft) are a plus.
*Experience in a legal firm or similar environment is beneficial.
What’s in it for You?
*Competitive salary of up to £27,000, depending on experience.
*Performance-related bonuses.
*22 days of annual leave plus bank holidays, with additional days off during Christmas.
*Generous pension scheme.
*Flexible hybrid working options.
*A nurturing work culture with excellent opportunities for career growth.
Please note that travel will be required to different office locations within Surrey and London, therefore you must be a driver and have access to your own vehicle.

Benefits to you:
*Competitive salary up to £27,000 DOE
*Bonus Schemes
*22 days annual leave, plus bank holidays
*Extra leave at Xmas
*Pension
*Hybrid working
*Highly supportive culture with excellent progression potential!
Please contact Will at TN Recruits to discover more and register your interest!
 

  

In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.