Job Title: Service Administrator
Location: Gatwick Area
Contract Details: Permanent, Full Time
Hours: Monday - Friday 8am - 5.30pm, 1 Saturday shift per month (4 hours)
Salary: £30,000 per annum
Please note that a valid driving licence is required for this role, as it entails moving vehicles.
Our client, a well-established organisation in their trade, is seeking a dedicated and organised Service Administrator to join their team. As a Service Administrator, you will be responsible for liaising with customers regarding completed work on vehicles, processing all administration, and handling warranty and contract claims.
Key Responsibilities:
*Communicate effectively with customers, ensuring a high level of customer satisfaction by addressing any inquiries or concerns promptly and professionally.
*Complete and process all necessary administrative tasks, ensuring accuracy and efficiency in maintaining records and documentation.
*Collaborate with different departments to ensure smooth workflow and timely completion of work in progress.
*Handle warranty and contract claims efficiently, following appropriate protocols and guidelines.
*Prepare and issue invoices to customers, ensuring accuracy in pricing and billing information.
Qualifications:
*Previous experience in a service administration role or similar capacity within the automotive industry is preferred.
*Excellent organisational and time management skills, with the ability to prioritise tasks effectively.
*Strong attention to detail and accuracy, ensuring all administrative processes are completed thoroughly.
*Proficient computer skills, including experience with MS Office Suite and database management.
*Exceptional interpersonal and communication skills, both written and verbal, with the ability to build and maintain strong customer relationships.
If you are a motivated and proactive individual with a passion for providing exceptional service, our client’s organisation offers a supportive team environment and opportunities for growth. Join their team as a Service Administrator and contribute to their ongoing success. Apply now!
Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

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